Shipping Policy

Shipping Policy

Thank you for shopping with us! We’re committed to delivering your order as quickly and safely as possible. Please take a moment to review our shipping policy below:

Processing Time

All orders are processed within 3-5 business days, or custom orders 1-2 weeks (Monday–Friday, excluding holidays). Since products are handmade, they take longer. Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Time

After your order has been processed and shipped, delivery typically takes 5–8 business days, depending on your location and the shipping carrier.

Please note: Shipping times may vary slightly during high-volume periods or due to carrier delays.

Shipping Rates

Shipping costs are calculated at checkout and may vary depending on the size, weight, and destination of your order.

Shipping Locations

We currently ship within the United States. We plan to branch out to more countries later on!

Order Tracking

Once your order is shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.

Delays & Issues

While we strive to meet our shipping timelines, unforeseen delays with carriers or weather can occasionally occur. If your package is delayed or lost, please reach out to us at totallykieya@gmail.com, and we’ll do our best to assist you.